Oh, the Irony!
I spend a good portion of this morning on the phone. More specifically, on hold as I was trying to deal with an insurance matter concerning payment after an accident, I was beginning to wonder if my great grandchildren would be the ones cashing the check by the time this was all settled... You've been there too haven't you? So you know exactly how I was feeling after the sixth time of being told "Hold please." Here comes the music; the garbled, static filled sounds of Josh Groban singing "Don't give up". Oh the irony! It would be so much better if they would just be honest and play the music that actually goes along with the company policies: "I can't get no satisfaction"